Privacy Policy

Lips Ai
Effective Date: 15.11.2024
At Lips Ai, a trading name of Litigant in Person Ltd, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and secure your information. This privacy policy outlines our practices in compliance with the General Data Protection Regulation (GDPR).

Who We Are
Lips Ai is an AI-assisted civil litigation support service designed for self-represented litigants (“LiPs”). Our system provides tailored legal document preparation through advanced AI technologies. We act as a data controller for personal data processed via our services. If you have questions about this privacy policy or your rights, please contact us:
Email: rob@lipsai.co.uk
Address: 128 City Road, London EC1V 2NX
What Personal Data We Collect
We collect and process the following categories of personal data:
Identity Data: Name, address, email, and phone number.
Case Data: Details of claims, defences, witness statements, and uploaded documents relevant to legal proceedings.
Technical Data: IP address, browser type, and other website usage analytics.
Payment Data: Billing and payment details for service fees.
How We Collect Personal Data
We collect data in the following ways:
Directly from You: When you register, upload case details, or contact us via our website.
Automatically: Through cookies and similar technologies when you use our website. For more information, see our [Cookie Policy].
How We Use Your Data
We use your personal data for the following purposes:
To process and analyse your input for generating draft legal documents tailored to your case.
To communicate with you regarding your account, progress, or updates to our service.
To provide technical support and improve our AI algorithms.
To comply with our legal obligations or resolve disputes.
Legal Basis for Processing
We process your data under the following legal bases:
Contractual Necessity: To provide our AI-assisted litigation support services as requested by you.
Consent: For processing certain types of data where you explicitly provide consent (e.g., marketing
communications).
Legitimate Interests: To improve our service quality and user experience.
Legal Obligation: To comply with applicable laws and regulations.
Data Sharing and Transfers
We may share your personal data under strict confidentiality and with appropriate safeguards:
With IT and cloud providers that host and process data securely.
With legal or regulatory authorities if required to comply with the law.
With third-party payment processors to facilitate transactions.
We do not sell or share your data for marketing purposes.
If data is transferred outside the UK/EEA, we ensure adequate safeguards such as Standard
Contractual Clauses are in place to protect your data.
Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purpose for which it was collected.
Comply with legal or regulatory obligations.
Case-related data is typically retained for [insert retention period, e.g., 6 years after case
completion], unless otherwise required by law.
Your Data Rights
Under GDPR, you have the following rights regarding your personal data:
Access: Request a copy of your data.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data where applicable.
Restriction: Limit how we process your data.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Where consent is required, you can withdraw it at any time.
To exercise these rights, contact us at [Insert Contact Email]. We will respond within one month.
Automated Decision-Making
Our AI system uses automated decision-making to generate draft legal documents based on your
inputs. While we strive to ensure accuracy, you are responsible for reviewing, editing, and
submitting final documents to the court.
Data Security
We implement strict measures to protect your data, including:
Encryption during data transmission and storage.
Access controls limiting data to authorized personnel only.
Regular security audits of our systems.
Cookies
We use cookies to enhance user experience and monitor website performance. You can manage
your cookie preferences via your browser settings. For details, see our [Cookie Policy].
Policy Updates
This privacy policy may be updated periodically. Changes will be communicated via our website or by
email where significant.
Contact Information and Complaints
If you have concerns about our use of your data, please contact us at [Insert Contact Email]. You also
have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://lipsai.co.uk
Thank you for choosing Lips Ai to assist with you.